Gilbert 311

As Gilbert looks to become the City of the Future, we try to find ways to engage our residents with their local government so that they can provide us with their feedback and we can respond. Gilbert 311 is one way that we ask residents to interact with us so we can be transparent and update the community. It is a service request tool where residents can submit quality-of-life requests directly to our staff and follow along as their requests are resolved.

Gilbert 311

Resident to Government

Residents can submit service requests to Gilbert 311 for all kinds of services including pothole repair, trash and recycling container repair, street light outages, and more! Service requests can be submitted to Gilbert 311 in a few different ways:

Once a request is submitted to Gilbert 311, residents can see requests reported near them, vote on existing requests from other residents, and even comment on requests.

Government to Resident

In an effort to increase transparency around service requests, Gilbert 311 information is publicly available for residents to view and use: